Smart living

The area of intelligent living with the aim of improving the quality of life of the inhabitants of a city is a key area of the smart city. Smart Living includes aspects of quality of life such as culture, health and welfare, safety, tourism, housing, etc. The aim of the procedures under this is to improve the quality of life in the city, optimize the use of social and cultural infrastructure and a host of others that overlap with other parameters of the smart city. The achievement of the above objectives is achieved by focusing on the three main areas of smart living, according to international standards:

A) culture and quality of life,

B) security,

c) health, welfare.

Culture and quality of life.

Increase the competitiveness of the Cultural and Tourist product.
Strengthening innovative methods and promoting the cultural and tourist product of our Municipality. High value-added actions, especially as regards the possibility of designing new services that will cover the needs of residents and visitors even before arrival and during their visit to Heraklion. The simultaneous promotion of local cultural heritage and innovative actions will make a decisive contribution to the development of integrated policies for the promotion and exploitation of cultural heritage. The effort to develop, promote and diffuse innovations to link the local cultural and tourist product to intelligent and intelligent technologies cities. Actions in this area will facilitate the creation of universal ICT experiences by linking state-of-the-art technologies to smart infrastructures and applications. In this way, ubiquitous information can be made available through alternative channels and media. Actions to develop and expand intelligent city infrastructure can make a significant contribution to the cultural and tourist services provided. Developing and exploiting innovative tools, products and processes to support specific forms of tourism (cruise, religious, diving and marine, rural tourism) Such actions have already been developed in our city as intelligent interactive systems in the tourist infopoint.In the future they will be exploited The opportunities for funding from smart specialization (Ris 3) in the fields of Culture, Tourism.

Security and civil protection

The security and civil protection sector, in the context of the smart city, focuses its actions on securing city life in emergencies in cooperation with key city stakeholders such as police, fire brigades, etc. Recognizing the role of young people Technologies to protect the operation of the city in case of emergencies we will develop programs of uninterrupted operation of the necessary telecommunication and information infrastructure of the city and support the civil protection services. The aim is to develop tools and innovative applications that will identify, assist, prevent and, in general, co-ordinate the action of the actors for the optimal security of the inhabitants. Further actions will include crime prevention with or without involvement of residents and stakeholders.

Health, Welfare

In the field of welfare, new technologies will aim at optimal management of traditional and modern issues (eg poverty, crisis intensification, access to health goods, etc.) that concern the health of residents.

The actions are focused on:

• access to information about the welfare sector, both public and private

• Specialized target groups (eg applications for children – elderly people – People with disabilities – single parent families, city visitors)

• telephony applications

• Various specialized application benefits (eg remote patient tracking applications, etc.)

E-Services for Universal Access

Promoting innovation to improve infrastructure and serve disabled visitors towards universal eAccessibility will provide a strategic advantage, especially with regard to categories of tourists who, due to disability, have limited access to information and infrastructure.

Assessing the City as Smart

A very important aspect of strategy development and success is the evaluation of achievements with the aim of constantly reviewing and adding data to it. The level of “intelligence” of a city depends on many factors. One of the key is the type of projects that are being implemented and the impact they will have on the environment, the economy and the citizens themselves. The assessment of the city’s intelligence is done through specific indicators that are in line with the axes of smart cities and project sectors.